§ 1 Scope
For your order online via our homepage www.stefan-eckert.com, the following terms and conditions apply exclusively. In each case, the valid version at the time of the conclusion of the contract is decisive. You can download and / or print the text to your computer.
Owner: Stefan Eckert, Überseeboulevard 2, 20457 Hamburg E-Mail: office@stefan-eckert.com
§ 2 contract conclusion
Our information on goods and prices within the ordering process are non-binding. With your order you make a binding offer; this offer is accepted by us, as far as and as soon as we confirm the dispatch of the offer. In particular, until this time, we have the right to refrain from delivering the goods offered in the event of their unavailability. Only with the acceptance of the offer a right to delivery of the goods arises. Furthermore, we are entitled to partial deliveries due to delivery bottlenecks by our suppliers. Of course we carry the resulting additional shipping costs.
§ 3 Retention of title
The delivered goods remain our property until full payment.
§ 4 Right of Withdrawal
You can revoke your online declaration of contract within two weeks without giving reasons in writing (eg letter, e-mail) or – if the case before the deadline – by returning the entire product.
The period begins on receipt of the goods at the recipient in accordance with Art. 266 § 2 in conjunction with § 1 (1) and 2 EGBGB and our obligations under § 312e para 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To keep the cancellation period, the timely dispatch of the revocation or return of the entire product to the
Stefan Eckert returns
Überseeboulevard 2
20457 Hamburg-Germany
Mail: office@stefan-eckert.com
Tel .: +49 40 63 70 89 15
In the case of an effective cancellation, the services received on both sides must be returned and, if applicable, rights of use must be surrendered. If you are unable to return the service in whole or in part or only in a deteriorated condition, you are not entitled to a refund of the invoice amount. This does not apply if the deterioration of the item is solely due to its examination – as it would have been possible for you in a shop, for example. Incidentally, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your own property and refraining from doing anything that impairs its value. For a deterioration caused by the intended use of the thing you do not have to pay any compensation.
Transportable items are to be returned at our risk. The return shipment is free for you. Keep the shipping document as proof, as the return may need to be proven by you.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the delivered goods, for us with their receipt.
If there is no right of withdrawal, you have to bear the costs of a return and a new consignment.
§ 5 shipping costs and delivery
The offered price on our homepage or in the displayed shopping cart is binding. Legal sales tax included in the price.
Shipping service
German Post / DHL
Products
DHL package, insured
Shipping / delivery times
Germany, normal delivery, delivery in approx. 2-3 days, free of charge
Germany Express, delivery during the next day if ordered before 12.00, 19.90 Euro
Do you have anymore questions? Then contact us at office@stefan-eckert.com
§ 6 Payment Information
The offered price on our homepage or in the displayed shopping cart is binding. Legal sales tax included in the price.
The following payment options are available:
Prepayment, Paypal, credit card, sepa- direct debit and Sofortüberweisung.
Payment in advance by bank transfer to our bank account.
You will receive our bank details by e-mail with your order confirmation.
§7 returns
If you want to exchange a product, this is possible at any time within 14 days. Please send the goods to the following address:
Stefan Eckert – Returns – Überseeboulevard 2 – 20457 Hamburg • Germany
1. In order to return your goods, please fill in the RETURN APPLICATION enclosed in the package. You can find it online at www.stefan-eckert.com. Please log in with your username and password and then click on “Return Form”. Please select the article to be returned from the list and send the form by clicking the button “send”.
2. You will immediately receive a return e-mail with number from Stefan Eckert. If you do not receive an e-mail, please check your spam folder or contact our office:
Phone:
Monday – Friday 10.00 – 18.00 (CET)
+49 (0) 40 63 70 89 15
E-mail:
office@stefan-eckert.com
§ 8 Damages, Limitation of Liability and Indemnity
Compensation for breach of an obligation under the contractual relationship is to be made under the legal conditions. The same applies to claims for damages based on the product liability law.
If we offer links to other websites, we are not responsible for these contents. The customer indemnifies us from any disadvantages that may arise for us by third parties due to damaging actions of the customer.
§ 9 Privacy
We use the data provided by you exclusively for the fulfillment and processing of your order. Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods (name, address, possibly telephone number for the coordination of delivery dates). In order to process payments, we may pass on your payment details to our bank. A transfer of your data to other third parties or use for advertising purposes does not occur. Excluded from this is the use of your data when sending our newsletter. For more information, see Privacy.
§ 10 Miscellaneous
German law applies.
Complaints can be asserted under the address mentioned in § 1.